1. Introduction

Metiistoj Consulting & Technological Solutions (“Company”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

• Contact Forms: When you contact us through our online forms, we collect the personal information you provide, such as your first name, last name, phone number, and email address.
• Newsletter Subscriptions: When you subscribe to our newsletter, we collect your email address.

b. Information We Collect Automatically

• Usage Data: Like many websites, we use analytics tools (such as Google Analytics) to automatically collect information when you access our site. This may include your IP address, browser type, device information, operating system, and information about your browsing behaviour, such as pages viewed and time spent on the site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and fulfill your requests.
• To provide, operate, and maintain our services.
• To improve our website's functionality and enhance the user experience.
• To send you marketing communications and newsletters, where you have provided your consent.
• To comply with applicable legal and regulatory obligations.

4. Legal Basis for Processing Your Data

Our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it. We will normally process your personal data based on:

• Your Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
• Our Legitimate Interests: For purposes such as responding to your inquiries, improving our website, and for our marketing activities, provided our interests are not overridden by your data protection rights.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with the following categories of third parties:

• Service Providers: We may share your information with third-party vendors that provide services on our behalf, such as website hosting and analytics providers (e.g., Google).
• Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Data Security

We are committed to protecting your data. We implement reasonable administrative, technical, and cloud security measures to help protect your personal information from unauthorized access, use, or disclosure.

8. International Data Transfers

Our primary data storage is located in the São Paulo, Brazil region. However, some of our service providers, such as Google Analytics, may process data globally. Where data is transferred internationally, we ensure that these providers adhere to high standards of data protection and have appropriate safeguards in place.

9. Your Data Protection Rights (LGPD)

In accordance with Brazil's Lei Geral de Proteção de Dados (LGPD), you have the following rights:

• Confirmation and Access: The right to obtain confirmation that we are processing your personal data and to have access to that data.
• Correction: The right to request the correction of incomplete, inaccurate, or outdated data.
• Anonymization, Blocking, or Deletion: The right to request the anonymization, blocking, or deletion of unnecessary or excessive data.
• Data Portability: The right to request the transfer of your data to another service or product provider.
• Information about Sharing: The right to receive information about the public and private entities with which we have shared your data.
• Revocation of Consent: The right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details below.

10. Use of Cookies

Our website uses "cookies" to enhance your experience and help us analyze site traffic. Cookies are small files stored on your device. We use them for essential website functionality and for analytical purposes to understand how our visitors use the site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more detailed information, please refer to our Cookie Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: legal.compliance@metiistoj.com